In a previous blog post titled "Program Development, Implementation & Evaluation - Top Areas to Address - #1 - #5", I stated that in the nonprofit field, the development of a new program generally begins with receiving some type of grant award. Of course, nonprofits can develop programs without being awarded a grant, but the money needed to create and implement any type of program will need to come from a philanthropist or through other fundraising efforts and activities. I then stated that for purposes of this blog post, you have received a grant and are now ready to create your program. This post lists the latter five of ten items that will need to be addressed as you develop and implement your program.
In the nonprofit field, the development of a new program generally begins with receiving some type of grant award. Of course, nonprofits can develop programs without being awarded a grant, but the money needed to create and implement any type of program will need to come from a philanthropist or through other fundraising efforts and activities. For purposes of this blog post, though, let's say that you received a grant and are now ready to create your program. Below are the first five of ten items that will need to be addressed as you develop and implement your program.
The Nonprofit Risk Management Center provides assistance and resources for nonprofit organizations. As a nonprofit, the Center understands and responds to questions with practical, affordable suggestions for controlling risks that threaten a nonprofit’s ability to accomplish its mission. The Center’s mission is to help nonprofits cope with uncertainty. They offer a wide range of services (e.g., technical assistance, training, consulting help) on a vast array of risk management topics (e.g., employment practices, internal controls). They do not sell insurance or endorse organizations that do.
When you have a board of directors, it is always a good idea to have a board member manual. A manual is a great tool for board members to use when they need quick and easy access to critical information about the organization. It compiles important documents into one binder, so they don't waste time and energy looking for what they need in several files or locations.
Continue reading "Nonprofit Board Member Manuals - What Should You Include?" »
Having worked in the nonprofit community for most of my career, I have seen varying levels of good and bad customer service. I have always been a proponent of exemplary customer service and feel that it should be the number one priority for any nonprofit organization. Every nonprofit exists to meet the needs of specific customers through the delivery of services and programs. As such, shouldn't their customers be their top priority, as they are their most important stakeholders? This blog post asks questions related to your customer service practices, and items you should consider in relation to developing and implementing a quality customer service program.
Continue reading "Customer Service in the Nonprofit Community - How Does Your Organization Rate?" »
Recent Comments